What happens if my site breaks when you update WordPress, my plugins, or my themes?

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If your we can fix you site immediately, we will. We will then send a notification email to your account contact address, notifying you of the situation.

If the fix cannot be done immediately, we will roll the site back to the most recent backup (created before the update), or we will roll the offending plugin back a version.

We will spend up to one (1) hour fixing and troubleshooting the issue. If we cannot fix it within that time, we will give you a cost estimate and notify you for approval to move forward.

In the case of plugins not being compatible of having a bug, we will notify you of the problem, roll the plugin back a level, and notify the plugin developer so that they can patch/fix the current release.

WebEndev.com runs on the Genesis Framework

Genesis Framework

Genesis by StudioPress empowers you to quickly and easily build incredible websites with WordPress. Whether you're a novice or advanced developer, Genesis provides the secure and search-engine-optimized foundation that takes WordPress to places you never thought it could go. It's that simple - start using Genesis now!

Take advantage of the 6 default layout options, HTML5 with microdata, comprehensive SEO settings, rock-solid security, flexible theme options, cool custom widgets, custom design hooks, and a huge selection of child theme that make your site look the way you want it to. With automatic theme updates and world-class support included, Genesis is the smart choice for your WordPress website or blog.

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